Customer Service: +1-844-666-3398


Hours of Operation: 9AM – 4PM MST Monday – Friday

Mailing/Shipping Address:

Herbal Salvation LLC

1938 E. Franklin Road Suite 110

Meridian Idaho 83642


Orders placed Monday-Friday before 2:30pm MST are shipped the same business day.

Orders placed Monday-Friday after 2:30pm MST are shipped the following business day.

Shipping days are Monday thru Friday with exceptions of holidays. All orders placed after 2:30pm on Friday’s will be shipped on Monday.

Herbal Salvation ships packages Monday – Friday and is closed Saturday and Sunday, and all major Holidays. Please plan accordingly to avoid delays.


  1. Herbal Salvation is not responsible for insurance claims that are denied by the individual parcel insurance company for any reason.
  2. Herbal Salvation is not responsible for orders which are stolen from the delivery residence, lost in transit or seized.
  3. Herbal Salvation will not ship kratom products to any areas where they are banned or prohibited.

Herbal Salvation does not ship to the following States, Cities, and Counties


Arkansas, Alabama, Wisconsin, Indiana, Vermont, or Rhode Island


San Diego California, Denver Colorado, Jerseyville and Alton Illinois


Malheur County Oregon, Union County Mississippi,

Columbus County Mississippi, Sarasota County Florida